Shipping Coverage
Redwood Industrial Solutions W.L.L. ships exclusively within the Gulf Cooperation Council (GCC) region.
We currently ship orders to the following countries only:
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Kingdom of Bahrain
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Kingdom of Saudi Arabia
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United Arab Emirates
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State of Qatar
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State of Kuwait
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Sultanate of Oman
At this time, we do not ship outside the GCC region.
Shipping Charges
Free Shipping on All GCC Orders
All orders delivered within GCC countries qualify for free standard shipping.
There are no shipping or handling charges applied at checkout unless otherwise explicitly stated in writing.
Order Processing Time
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Orders are typically processed within 1–3 business days after order confirmation
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Certain items, including special-order, non-stock, or customized products, may require additional processing time
If extended lead times apply, customers will be notified prior to dispatch.
Delivery Timeframes
Estimated delivery times after order dispatch:
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Bahrain: 1–2 business days
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UAE, Saudi Arabia, Qatar, Kuwait, Oman: 3–7 business days
Delivery times are estimates and may vary due to:
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Customs clearance
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Public holidays
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Courier delays
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Force majeure events
Duties, VAT & Customs Charges
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Product prices displayed on our website exclude VAT, customs duties, and import taxes, unless explicitly stated otherwise
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Any applicable VAT, customs duties, clearance fees, or import charges are the responsibility of the customer
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Redwood Industrial Solutions W.L.L. is not responsible for delays caused by customs authorities or regulatory inspections
Shipping Carriers
Orders are shipped using reputable local and international logistics providers, including but not limited to:
- DHL
- Aramex
- FedEx
- UPS
Carrier selection is based on destination, service availability, and shipment requirements.
Delivery Address Accuracy
Customers are responsible for providing accurate and complete delivery address details at the time of order placement.
Redwood Industrial Solutions W.L.L. is not liable for:
- Delays
- Failed deliveries
- Additional charges
resulting from incorrect or incomplete address information.
Contact Information
For shipping-related inquiries, please contact: sales@riswll.com